Germany: Standard €3.95

Shipping zone 1: Standard $6.95
Belgium, Denmark, Luxembourg, Netherlands, Austria, Poland

Shipping zone 2: Standard $8.95
Sweden, France, Italy, Spain, Portugal

Shipping zone 3: Standard $9.95
Finland, Estonia, Greece, Ireland

Switzerland: Standard €9.95

United Kingdom: Standard €8.95
United Kingdom of Great Britain and Northern Ireland

All other countries: Standard €19.95

General information

For the USA, Czechia, Bulgaria, Slovenia, Hungary, Romania, and Croatia, we have special shops and official dealers that offer customized services, faster shipping, and exclusive offers. Here you can find the list to locate your country:

• United States: www.groundies.com/us/
• Czechia/Slovakia: www.groundies.cz
• Bulgaria: www.groundies.bg
• Slovenia: www.groundies.si
• Hungary: www.groundies.hu
• Romania: www.groundies.ro
• Croatia: www.groundies.hr
  
  
  
  

Delivery time:

You can find information about how long it takes for our items to be ready for shipment in our shop, directly next to the respective items. Delivery time is 3-5 business days within Germany and 5-10 business days abroad.

If a product you have ordered is unavailable, we will contact you immediately.

Logistics partner:

DHL
US Postal Service

Insurance:

All parcels and letters are adequately insured at no extra cost to you.

Import taxes and duties

If you order from abroad, you may have to pay import taxes and customs duties. (Applies to non-EU countries.)

You may be asked to pay these once your order arrives in the country of delivery.

Groundies GmbH is not liable for import taxes or customs duties levied by your country's national import authorities. These fees are payable by the recipient and are not controlled by Groundies GmbH in any way.

Import taxes and duties vary from country to country and depend on the value of your order. If in doubt, please consult your country's government or national import office website for further information.

Transport damage:

Please note the following procedure:
Transport damage must be reported immediately upon receipt of the goods to the transport company responsible. You must then inform us of any transport damage found. If you wish to return goods, please inform us in advance by email, fax, or telephone.

Returns:

For returns that result in a refund, the amount will be refunded to you using the same method you used to pay us.